COMMERCIAL TELEPHONE SERVICES
You need reliable, quality phone service for your business — and we heard you loud and clear! Our enhanced Digital Phone Services include local calling and generous long-distance plans. Plus you can choose from services like anonymous call rejection, call screening, three-way calling, call waiting, continuous redial for busy signals, and more!
Digital Commercial Telephone Rates
| PLAN |
PRICE |
| Local Calling Plan* |
$24.95 |
| Local & Long Distance Calling Plan** |
$39.95 |
| Session Initiated Protocol (SIP)*** |
$18.95 |
| Block of 20 Direct Inward Dial (DID) Numbers |
$2.95 |
| Primary Rate Interface (PRI) |
$349.95+equipment cost |
| Toll Free Number**** |
$1.95 |
| Expedite Fee Per Install |
$500.00 |
| After Hours Installation Fee |
$150.00 |
| Equipment Charge***** |
$4.00 |
Voice Cloud Services
| SERVICE |
PRICE |
| Standard Seat^ |
$29.95 |
| Premium Seat^ |
$39.95 |
| Additional Standard Seats (2-24) |
$15.95 |
| Additional Standard Seats (25+) |
$9.95 |
| Additional Premium Seats (2-24) |
$19.95 |
| Additional Premium Seats (25+) |
15.95 |
Standard and Premium Seat features are available on Waverly Utilities website or by contacting the office at 319-559-2000.
| SERVICE CONTACT CENTER FEATURES |
PRICE |
| Easy Attendant |
$19.95 |
| Premium Attendant |
$39.95 |
| iACD Basic Agent |
$9.95 |
| iACD Supervisor |
$19.95 |
| Enhanced Call Analytics |
$14.95 |
| Receptionist Soft Console |
$14.95 |
Contact Center features are available on Waverly Utilities website or by contacting the office at 319-559-2000.
^Standard and Premium Voice Cloud Seats have unlimited calls and 1,000 minutes of free long distance per account. Long distance is considered calls in the U.S., Canada, and Caribbean Islands that are part of the North American Numbering Plan (NANP). Monthly long-distance usage exceeding the free 1,000 minutes of long distance per account are billed at 2.5 cents/minute, per month. International calls are billed at cost.
(Installations will be scheduled between 8am-5pm. Any installations requested or extend past 5pm will be subject to an hourly charge.)
*Local calling includes prefixes in: Waverly, Shell Rock, Denver, Waterloo, Cedar Falls and Janesville. Unlimited local calls. Long distance billed at 7.5 cents/minute. International calls billed at cost. Unlimited local calls and your choice of 5 calling features.
**Unlimited local calls, your choice of calling features, plus 1,500 minutes of free long-distance calling in the U.S., Canada and Caribbean Islands that are part of the North American Numbers Plan (NANP). Monthly usage exceeding the free 1,500 minutes of long distance billed at 5 cents/minute, per month/per line. International calls billed at cost. Additional lines billed at the Local Calling Plan with 1,500 minutes of long distance per line. Additional lines, including 1,500 minutes of long distance, are billed at $24.95. No bulk or automated dialing.
***SIP Sessions have unlimited local calls. Long distance calling includes the U.S., Canada and Caribbean Islands that are part of the North American Numbering Plan (NANP). 1,000 minutes of free long distance will be provided to customers who have 10 or more SIP sessions and PIC (Primary Interexchange or IntraLata Carrier) Waverly Communications Utility as their long distance carrier. 2,000 minutes of free long distance will be provided to customers who have 15 or more SIP sessions and PIC (Primary Interexchange or IntraLata Carrier) Waverly Communications Utility as their long distance carrier. 5,000 minutes of free long distance will be provided to customers who have PRI services and PIC (Primary Interexchange or IntraLata Carrier) Waverly Communications Utility as their long distance carrier. Monthly usage exceeding the free minutes of long distance will be billed at 5 cents/minute, per month/per line. International calls billed at cost.
****Toll Free calling minutes charged by location of the originating call. Toll Free Intrastate calls are rated at 3 cents per minute; Toll Free Interstate calls are rated at 2.5 cents per minute; Toll Free international calls are rated at 29 cents per minute.
*****Voice Over IP (VoIP) to Analog conversion for multi dwelling units (MDU)