PAY YOUR CITY, ELECTRIC & TELECOM BILL HERE!
CITY, ELECTRIC & TELECOM BILL:
Waverly Utilities has integrated the City of Waverly's water, sewer, garbage services into our billing process with electric and telecom services. As part of the integration, we've expanded your payment options to provide more flexibility and convenience.
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AUTO PAY
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?To sign up for Auto Pay, please click here. Once you fill out the one-time form, you can set it and forget it. Your payment will be handled automatically and no additional fees are involved.
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INVOICE CLOUD ONLINE: Text, Debit, Credit, PayPal, Venmo
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?You have the option of setting up an account online, which provides the ability to pay via debit, credit card PayPal or Venmo, as well as view and receive electronic copies of your invoice. You can set up your online billing with Invoice Cloud by clicking here.
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When using debit, credit cards, PayPal or Venmo, each transaction (up to $500) is charged a processing fee of $5.75 by Invoice Cloud. You can set up your debit or credit card in the online portal to notify you via text when your bill is due. You can then respond to the text with approval and Invoice Cloud will charge the debit or credit card on file. Text messaging fees may apply from your carrier.
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MAIL OR WALK-INS: Checks, Cash or Money Orders
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You may mail your payment to PO Box 806, Waverly, IA 50677
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?You may drop off checks or money orders (no cash please) in the drop boxes located next to our mailbox or just outside our main door at 1002 Adams Parkway.
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You may drop off your payment personally at 1002 Adams Parkway. Our customer service team is happy to help you with cash, checks, debit, credit or money orders.
As part of Waverly Utilities' efforts to keep electric rates as low as possible, the Board of Trustees authorized implementing a $1.00 charge for creating and mailing paper bills starting September 2018. You have an option to save the $1.00 by agreeing to receive your billing statement electronically.
If you'd like to sign up for paperless billing, you can register your account online through Invoice Cloud here. (This will require your new account number, including the dash, and your last name or business name. From there, you will need to enter your email and set up a password.)
We are excited to offer these expanded options to our customers. Please do not hesitate to contact us with any questions at 319-559-2000.
If you're searching for more information on Customer Right and Responsibilities to avoid a shutoff of electric service for nonpayment, please click here.